Nashville Neuroscience Group, P.C., is a general neurology medical office established to advance the art and science of neurology, thereby promoting the best possible care for patients with neurological disorders by:
Ensuring appropriate neurological care.
Supporting and advocating for an environment which ensures ethical, high quality neurolgical care.
Providing clinical and basic research in the neurosciences and related fields.
When we take appointments, we make every effort to see patients as quickly as possible. Please call 615-284-4680 to schedule an appointment, or if you are a new patient, please have your referring physician’s office call to make an appointment on your behalf.
If it has been more than three years since your last appointment with us, please have your referring physician’s office call and schedule your appointment on your behalf
New Patient Information
Make sure the paperwork you received in the mail is completely filled out and bring it to the appointment with you.
Bring your insurance card. We will need to make a copy in order to properly bill your insurance company.
Co-pays are due at check-in.
If your insurance requires a referral, it is the patient’s responsibility to obtain the paperwork from the primary care physician and ensure that it is on file with us at the time of check-in. If unable to do so, you will need to reschedule.
We request that you give a 24 hour notice if you are going to be unable to keep your scheduled appointment.
No shows and same day cancellations will not be rescheduled.
If you do not show up for you appointment, and do not give proper notice, you will be charged $100, which will NOT be covered by insurance.
Either bring a list of all the medications you are currently taking or bring the bottles themselves. Also, please bring a list of medications you have tried in the past to treat headaches, migraine, or seizures. Please note the highest dose tolerated.
If you have had any brain or other imaging within the last two years, we would like to have a copy of the report as well as any other records you may have in your possession.
Dr. Brandes wants to ensure that all patients receive ample time with her to discuss their problems and further treatment options. We ask that you allow 2-3 hours in the office for your first appointment, to include video viewing, blood drawing, examination, history taking and study participation.
Please DO NOT wear cologne, scented lotions, or perfume to the office. They are triggers for some migraine sufferers.
Should you have any questions prior to your appointment, please do not hesitate to call and ask to speak to one of our receptionists.
Insurance and Billing
We accept most insurances, including HMOs, PPOs, POSs, Medicare assignment and Medicaid. Please ask our staff if we participate in your plan. If you are coming to our office for the first time, we will need a copy of your insurance information. If you are coming to our office for the first time, we will need a copy of your insurance information. We accept cash, Visa, Mastercard, Discover, American Express and Care Credit.
Please contact our billing office at 615-851-6033 if you have any questions regarding your bill or to make payment arrangements.
Our telephones are answered from 8:30am to 4:30pm Monday, Tuesday, Wednesday, and Friday, and on Thursday from 8:30am to 12 noon. Phone calls will be returned on the same day whenever possible.
Because this is an outpatient neurology practice staffed with only one physician and one nurse practitioner, we do not provide after hours/weekend urgent/emergency care or in-patient hospital care. If you have a medical emergency after office hours or on the weekend, please go immediately to your local emergency room or call your primary care physician.
In order to be certain you have the correct prescription medication(s) and you have enough of your prescription medication(s) at all times, you may help in the following ways:
Bring your prescription and nonprescription medication bottles with you to your office visit. This is particularly important if you are seeing us as a new patient. We appreciate your help in knowing your prescription medication, strength, and the amount needed at the time of your visit.
Recognize that many insurance companies will not pay for certain prescription medication(s). We always choose prescription medication(s) based on what we feel are best for patient care, but insurance companies do not always agree. If your prescription medication(s) is not approved, we will (if possible) officer a second prescription medication(s), but we suggest you call your insurance company to let them know you have a problem.
If a prior approval is required by your insurance company, it is your responsibility to call the insurance company and have them fax all necessary forms to the office at 615-284-4681. Once we have received these forms from the insurance company, we will attempt to get a prior approval for any prescription medication prescribed to you. These prior approvals require considerable paperwork and nursing phone time; please be patient as they may take 1-3 weeks to complete.
We refill all prescriptions at the time of office visits ONLY. To avoid medication errors, we do not refill by telephone or fax.
For questions regarding your prescription medication(s), you may call our office at 615-284-4680 or reach us by fax at 615-284-4681.